logo
Loading...
The impact of automation and optimization on customer experience: a consumer perspective
BusinessHumanities and Social Sciences Communications

The impact of automation and optimization on customer experience: a consumer perspective

S. G. Gavrila, C. B. González-tejero, et al.

This research by Sorin Gavrila Gavrila, Cristina Blanco González-Tejero, José Andrés Gómez Gandía, and Antonio de Lucas Ancillo reveals how Robotic Process Automation (RPA) can enhance purchasing processes and significantly boost consumer satisfaction, based on a survey of 215 consumers in Madrid.... show more
Introduction
Literature Review
Methodology
Key Findings
Discussion
Conclusion
Limitations
Listen, Learn & Level Up
Over 10,000 hours of research content in 25+ fields, available in 22+ languages.
No more digging through PDFs, just hit play and absorb the world's latest research in your language, on your time.
listen to research audio papers with researchbunny