logo
ResearchBunny Logo
The impact of automation and optimization on customer experience: a consumer perspective

Business

The impact of automation and optimization on customer experience: a consumer perspective

S. G. Gavrila, C. B. González-tejero, et al.

This research by Sorin Gavrila Gavrila, Cristina Blanco González-Tejero, José Andrés Gómez Gandía, and Antonio de Lucas Ancillo reveals how Robotic Process Automation (RPA) can enhance purchasing processes and significantly boost consumer satisfaction, based on a survey of 215 consumers in Madrid.

00:00
00:00
Playback language: English
Citation Metrics
Citations
0
Influential Citations
0
Reference Count
0

Note: The citation metrics presented here have been sourced from Semantic Scholar and OpenAlex.

Related Publications

Explore these studies to deepen your understanding of the subject.

Exploring the mechanism of sustained consumer trust in AI chatbots after service failures: a perspective based on attribution and CASA theories
Computer Science

Exploring the mechanism of sustained consumer trust in AI chatbots after service failures: a perspective based on attribution and CASA theories

C. Gu, Y. Zhang, et al.

The COVID-AGICT study: COVID-19 and advanced gastro-intestinal cancer surgical treatment. A multicentric Italian study on the SARS-CoV-2 pandemic impact on gastro-intestinal cancers surgical treatment during the 2020. Analysis of perioperative and short-term oncological outcomes
Medicine and Health

The COVID-AGICT study: COVID-19 and advanced gastro-intestinal cancer surgical treatment. A multicentric Italian study on the SARS-CoV-2 pandemic impact on gastro-intestinal cancers surgical treatment during the 2020. Analysis of perioperative and short-term oncological outcomes

G. Giuliani, F. Guerra, et al.

The Impact of Targeted Treatment and Mass Drug Administration Delivery Strategies on the Prevalence and Intensity of Schistosomiasis in School Aged Children in Africa: A Systematic Review
Medicine and Health

The Impact of Targeted Treatment and Mass Drug Administration Delivery Strategies on the Prevalence and Intensity of Schistosomiasis in School Aged Children in Africa: A Systematic Review

N. Chanhanga, T. Mindu, et al.

The impact of empathy and perspective-taking instructions on proponents and opponents of immigration
Political Science

The impact of empathy and perspective-taking instructions on proponents and opponents of immigration

O. M. Klimecki, M. Vétois, et al.

Listen, Learn & Level Up
Over 10,000 hours of research content in 25+ fields, available in 12+ languages.
No more digging through PDFs, just hit play and absorb the world's latest research in your language, on your time.
listen to research audio papers with researchbunny