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Reconsidering government digital strategies within the context of digital inequalities: the case of the UK Digital Strategy
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This research by Efpraxia D. Zamani and Anastasia Rousaki delves into the 2022 UK Digital Strategy, revealing how its customer-centric approach riskily sidelines the government's traditional role as a neutral public service provider. The paper highlights the implications of this shift, particularly in the context of digital poverty and the social contract between citizens and the state.
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