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Perceived service quality and student satisfaction in higher learning institutions in Tanzania
EducationHumanities & Social Sciences Communications

Perceived service quality and student satisfaction in higher learning institutions in Tanzania

V. W. Bwachele, Y. Chong, et al.

Despite efforts to enhance learning in Tanzania, student dissatisfaction persists due to inadequate quality measurement models. This research by Victor William Bwachele, Yee-Lee Chong, and Gengeswari Krishnapillai explores critical factors influencing satisfaction, revealing the vital roles of reliability, transparency, and trust. Discover how education policies focusing on these elements can improve student experiences!... show more
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