Business

The influence of communication climate, organizational identification, and burnout on real estate agents' turnover intention

C. Lee, Y. Zheng, et al.

Explore the intriguing dynamics of real estate agents' turnover intentions! This research by Chun-Chang Lee, Yu-Ru Zheng, Wen-Chih Yeh, and Zheng Yu delves into how factors like job stress, communication climate, and organizational recognition interplay to influence agent retention in Tainan City. Uncover the insights that could reshape the industry!

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Playback language: English

Index

Abstract

This study investigated factors affecting real estate agents' turnover intentions, considering individual-level (job stress, burnout, salary) and team-level (communication climate, organizational recognition) factors. A hierarchical linear moderated mediation model was used, surveying 558 agents in Tainan City. Results showed a positive correlation between communication climate and organizational recognition, and a negative correlation between salary and turnover intention. Job stress increased burnout risk. Communication climate impacted burnout and turnover intention; organizational recognition mediated the communication climate-turnover intention link. Burnout mediated the job stress-turnover intention relationship.

Publisher

Humanities & Social Sciences Communications

Published On

Oct 04, 2023

Authors

Chun-Chang Lee, Yu-Ru Zheng, Wen-Chih Yeh, Zheng Yu

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