Business

The devil is in the details! Effect of differentiated platform governance on online review manipulation

Q. Wang, W. Zhang, et al.

This exciting research explores how differentiated platform governance impacts online review manipulation. Conducted by Qiang Wang, Wen Zhang, Jian Li, Feng Mai, and Zhenzhong Ma, the findings reveal effective strategies to mitigate manipulation probability while highlighting the complex relationship between governance and perceived product quality.

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