Business

Reconsidering government digital strategies within the context of digital inequalities: the case of the UK Digital Strategy

E. D. Zamani and A. Rousaki

This research by Efpraxia D. Zamani and Anastasia Rousaki delves into the 2022 UK Digital Strategy, revealing how its customer-centric approach riskily sidelines the government's traditional role as a neutral public service provider. The paper highlights the implications of this shift, particularly in the context of digital poverty and the social contract between citizens and the state.