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Motivations for user satisfaction of mobile fitness applications: An analysis of user experience based on online review comments

Health and Fitness

Motivations for user satisfaction of mobile fitness applications: An analysis of user experience based on online review comments

H. Ahn and E. Park

This study by Hyeongjin Ahn and Eunil Park dives deep into user satisfaction with mobile fitness apps through online reviews. Utilizing natural language processing, they uncover how affection and hedonic values are pivotal to satisfaction, while exploring gamification's role in enhancing usefulness.

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