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Measuring the impact of COVID-19 on heritage sites in the UK using social media data

Humanities

Measuring the impact of COVID-19 on heritage sites in the UK using social media data

Z. Liu, S. A. Orr, et al.

This study examines the effects of COVID-19 on UK heritage sites through a detailed analysis of 1.4 million Google Maps visitor reviews. Conducted by Ziwen Liu, Scott Allan Orr, Pakhee Kumar, and Josep Grau-Bove, it reveals changes in visitor sentiment and behavior, highlighting the challenges faced by urban indoor sites as the pandemic evolves.

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