EducationIssues in Information Systems
Generative AI and emotional intelligence support and development in higher education
C. Longhart and S. Rana
This research was conducted by Cassie Longhart and Shaila Rana and investigates how Generative AI might support Emotional Intelligence development in higher education. Surveying 563 participants, the study finds majority support for integrating GAI into online learning to boost communication, confidence, writing assistance, and conflict-resolution while noting ethical and implementation concerns.
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