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Would I lie to you? How interaction with chatbots induces dishonesty
EconomicsJournal of Behavioral and Experimental Economics

Would I lie to you? How interaction with chatbots induces dishonesty

C. Biener and A. Waeber

Are people more dishonest with chatbots than with humans? In a novel experiment where participants privately reported payout-relevant random draws to either a chatbot or a human—under varying signals of agency—researchers find that agency cues increase honesty with humans but not chatbots, and that standard online forms elicit the same honesty as human chat. This research was conducted by Christian Biener and Aline Waeber.... show more
Abstract
Is dishonesty more prevalent in interactions with chatbots compared to humans? Amidst the rise of artificial intelligence, this question holds significant economic implications. We conduct a novel experiment where participants report the outcome of a private, payout-relevant random draw to either a chatbot or a human counterpart, with varying degrees of signaled agency. We find that signaling agency increases honesty when interacting with humans but not with chatbots. Moreover, participants are consistently more honest with humans in the presence of agency cues. Our results suggest that social image concerns and perceived honesty norms play a more prominent role in human interactions. Surprisingly, standard online forms generate the same levels of honesty as human-to-human chat interactions. These findings offer valuable insights for designing effective communication and trust-building mechanisms in digital economies where human-chatbot interactions are increasingly prevalent.
Publisher
Journal of Behavioral and Experimental Economics
Published On
Aug 10, 2024
Authors
Christian Biener, Aline Waeber
Tags
dishonestychatbots vs humanssignaled agencysocial image concernsonline honestydigital economies
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