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Trust and acceptance of a virtual psychiatric interview between embodied conversational agents and outpatients

Medicine and Health

Trust and acceptance of a virtual psychiatric interview between embodied conversational agents and outpatients

P. Philip, L. Dupuy, et al.

This study reveals the promising acceptance of virtual medical agents conducting interviews among outpatients. Trust played a crucial role in engagement, especially among older and less-educated patients. Conducted by Pierre Philip, Lucile Dupuy, Marc Auriacombe, Fushia Serre, Etienne de Sevin, Alain Sauteraud, and Jean-Arthur Mioulau-Franchi, the research highlights the credibility of VMAs in enhancing patient interactions in medicine.

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