Business

The effects of knowledge management processes on service sector performance: evidence from Saudi Arabia

G. L. Alharbi and M. E. Aloud

This groundbreaking study by Ghadah Lafi Alharbi and Monira Essa Aloud delves into how Knowledge Management processes shape organizational performance in Saudi Arabian service sectors. Through meticulous research, they reveal the critical roles of knowledge creation, capture, and application, enhancing operational, quality, and innovative outcomes.

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Playback language: English

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