Business

The double-edged sword effects of perceived algorithmic control on platform workers’ service performance

J. Zhu, B. Zhang, et al.

Discover how perceived algorithmic control influences platform workers' service performance in this insightful study by Jian Zhu, Bin Zhang, and Hui Wang. The research uncovers the dual effect of algorithmic control, enhancing service through job crafting while also leading to withdrawal behaviors. Delve into the complexities of this modern work dynamic!... show more

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