Computer ScienceProceedings of the 33rd USENIX Security Symposium
Security and Privacy Software Creators' Perspectives on Unintended Consequences
H. S. Ramulu, H. Schmitt, et al.
Security & Privacy (S&P) software aims to protect people but can also enable criminals, mislead users with a false sense of security, and exclude those without technical backgrounds or accessibility needs. Based on 14 expert interviews with S&P creators, this study finds unintended consequences are often overlooked or handled ad hoc, shifting burdens to users. To improve outcomes, the authors recommend increasing awareness and education, promoting organizational accountability, and using systematic toolkits to anticipate impacts. Research conducted by Harshini Sri Ramulu, Helen Schmitt, Dominik Wermke, and Yasemin Acar.
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