This study investigates the relationship between individual resilience and Individual Competitive Productivity (ICP) in the tourism industry, exploring the role of age. An adapted resilience scale was used in an online survey (n=425) with tourism professionals and students in Spain during the COVID-19 crisis. Results show a correspondence between the resilience scale and ICP components, with age influencing resilience levels. The findings suggest that diverse recruitment policies, incorporating both younger and older employees, can enhance organizational ambidexterity and resilience.
Publisher
Humanities & Social Sciences Communications
Published On
Jun 29, 2023
Authors
Diego R. Toubes, Noelia Araújo-Vila, Arthur Filipe de Araújo, José Antonio Fraiz-Brea
Tags
resilience
Competitive Productivity
tourism industry
age
organizational ambidexterity
COVID-19
Related Publications
Explore these studies to deepen your understanding of the subject.
