This paper challenges and extends organizational control theory by examining how managerial controls adapt in remote work settings. Using interview and diary data from managers of remote staff, the study reveals a strong reliance on attitude monitoring as a control mechanism, extending Ouchi's Behavior-Output control framework. The findings highlight the theoretical implications and develop propositions to guide further research on informal controls in both distributed and co-located organizations.
Publisher
Academy of Management Journal
Published On
Dec 31, 2024
Authors
Author 1 Name, Author 2 Name
Tags
organizational control theory
remote work
managerial controls
attitude monitoring
informal controls
Behavior-Output control
research propositions
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