Pandemic in the digital age: analyzing WhatsApp communication | ResearchBunny

Index

Abstract

This work investigates the impact of the COVID-19 lockdown on communication behavior within the WhatsApp mobile instant messaging application. Analysis of 2577 private chat histories (25,378,093 messages from 51,973 users) reveals significant short-term and long-term effects. Short-term effects included increased message frequency and shifted daily communication activity. Long-term effects showed a shift towards more regular messaging and persistent changes in daily activity patterns. The findings highlight the potential of anonymized chat data for behavioral research and network adaptation strategies during pandemics.

Publisher

Humanities and Social Sciences Communications

Published On

Apr 21, 2022

Authors

Anika Seufert, Fabian Poignée, Tobias Hoßfeld, Michael Seufert

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