This paper examines the key determinants of User-Generated Content (UGC) on Facebook influencing Vietnamese consumers' purchase intention of vitamin and dietary supplement products during the COVID-19 pandemic. A cross-sectional online survey of 331 respondents from three Vietnamese regions revealed that UGC quality, quantity, trust, and utilitarian value positively correlated with purchase intention, while hedonic value did not. The findings contribute to understanding COVID-19's impact on health supplement consumption and provide a basis for future research.
Publisher
Humanities & Social Sciences Communications
Published On
Nov 21, 2023
Authors
Minh-Tri Ha, Giang-Do Nguyen, Thi Huong-Thanh Nguyen, Bich-Duyen Thi Nguyen
Tags
User-Generated Content
Facebook
purchase intention
vitamins
COVID-19
Vietnam
health supplements
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