Business

Impact of smart locker use on customer satisfaction of online shoppers in Vietnam

N. H. Quan, N. T. Binh, et al.

This study conducted by Nguyen Hong Quan, Nguyen Thi Binh, and Bui Thi Ly delves into how smart locker usage affects customer satisfaction in online shopping in Vietnam. Discover the significant roles of convenience, privacy and security, and reliability in shaping customer experiences!... show more

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