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Human Error Management in Requirements Engineering: Should We Fix the People, the Processes, or the Environment?

Computer Science

Human Error Management in Requirements Engineering: Should We Fix the People, the Processes, or the Environment?

S. Mahaju, J. C. Carver, et al.

This research delves into human error management strategies in requirements engineering, presenting a newly developed taxonomy from two practitioner surveys. The findings emphasize the critical role of process changes—accounting for over 50% of the strategies identified—in reducing human errors. This insightful study was conducted by Sweta Mahaju, Jeffrey C Carver, and Gary L Bradshaw.

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Playback language: English
Abstract
This paper investigates human error management strategies in requirements engineering. A taxonomy is developed based on a qualitative analysis of data from two practitioner surveys. Strategies are classified into changes affecting People, Processes, or the Environment. The results reveal that over 50% of strategies involve Process changes, highlighting the importance of process improvement in mitigating human error in requirements engineering.
Publisher
Information and Software Technology
Published On
Apr 07, 2023
Authors
Sweta Mahaju, Jeffrey C Carver, Gary L Bradshaw
Tags
human error management
requirements engineering
strategy taxonomy
process improvement
qualitative analysis
practitioner surveys
error mitigation

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