This study investigates the impact of big data analytics capabilities on social innovation within organizations, exploring the mediating role of knowledge exploration and exploitation. Using data from 354 high-tech companies in China, the study finds that big data analytics management, technology, and personnel capabilities positively affect social innovation. Knowledge exploration and exploitation mediate this relationship. Furthermore, a polynomial regression analysis reveals that social innovation is maximized when knowledge exploration and exploitation are highly consistent, but decreases with inconsistency.
Publisher
Humanities and Social Sciences Communications
Published On
Jul 02, 2024
Authors
Nan Wang, Baolian Chen, Liya Wang, Zhenzhong Ma, Shan Pan
Tags
big data analytics
social innovation
knowledge exploration
knowledge exploitation
high-tech companies
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