Medicine and HealthJMIR Human Factors
AI Chatbots for Psychological Health for Health Professionals: Scoping Review
G. Baek, C. Cha, et al.
AI chatbots are being explored as accessible, immediate support tools for health professionals facing burnout, anxiety, and depression. This scoping review synthesizes 10 studies on chatbot delivery platforms, use of natural language processing, and CBT techniques, reporting mixed effects on psychological outcomes. Research conducted by Gumhee Baek, Chiyoung Cha, and Jin-Hui Han.
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