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What Is in There for Artificial Intelligence to Support Mental Health Care for Persons with Serious Mental Illness? Opportunities and Challenges

Psychology

What Is in There for Artificial Intelligence to Support Mental Health Care for Persons with Serious Mental Illness? Opportunities and Challenges

B. Wang, C. K. Grønvik, et al.

Explore the evolving role of artificial intelligence in enhancing mental health services! This research, conducted by Bo Wang, Cecilie Katrine Grønvik, Karen Fortuna, Trude Eines, Ingunn Mundal, and Marianne Storm, reveals how AI can support recovery while simultaneously pointing out the importance of maintaining emotional connections in mental health care.

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Playback language: English
Abstract
Artificial intelligence (AI) holds potential to support persons with serious mental illness, but evidence remains limited. To explore opportunities and challenges there, we conducted qualitative interviews with multiple Norwegian mental health stakeholders. Data was analyzed using thematic analysis and sentiment analysis. Twenty-two informants shared their opinions, with half expressing moderately negative sentiments. Findings suggest AI can optimize mental health service delivery and encourage a flexible approach to recovery. However, AI’s ability to provide emotional support may inadvertently worsen isolation, highlighting the need for a more holistic approach to human oversight and personal adaptation. Enhancing AI literacy and gathering more evidence from both persons and service providers is essential for future development.
Publisher
Healthcare of the Future 2025
Published On
Jan 01, 2025
Authors
Bo WANG, Cecilie Katrine GRØNVIK, Karen FORTUNA, Trude EINES, Ingunn MUNDAL, Marianne STORM
Tags
artificial intelligence
mental health
qualitative research
emotional support
service delivery
recovery
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