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What Is in There for Artificial Intelligence to Support Mental Health Care for Persons with Serious Mental Illness? Opportunities and Challenges

Medicine and Health

What Is in There for Artificial Intelligence to Support Mental Health Care for Persons with Serious Mental Illness? Opportunities and Challenges

B. Wang, C. K. Grønvik, et al.

Artificial intelligence (AI) presents exciting possibilities for enhancing mental health services, according to research conducted by Bo WANG, Cecilie Katrine GRØNVIK, Karen FORTUNA, Trude EINES, Ingunn MUNDAL, and Marianne STORM. While it can optimize service delivery and support recovery flexibility, there's a cautionary note about AI's potential to increase isolation instead of providing emotional support. Join us in exploring this complex landscape of AI in mental health!

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Playback language: English
Abstract
Artificial intelligence (AI) holds potential to support persons with serious mental illness, but evidence remains limited. To explore opportunities and challenges there, we conducted qualitative interviews with multiple Norwegian mental health stakeholders. Data was analyzed using thematic analysis and sentiment analysis. Twenty-two informants shared their opinions, with half expressing moderately negative sentiments. Findings suggest AI can optimize mental health service delivery and encourage a flexible approach to recovery. However, AI’s ability to provide emotional support may inadvertently worsen isolation, highlighting the need for a more holistic approach to human oversight and personal adaptation. Enhancing AI literacy and gathering more evidence from both persons and service providers is essential for future development.
Publisher
Healthcare of the Future 2025
Published On
Jan 01, 2025
Authors
Bo WANG, Cecilie Katrine GRØNVIK, Karen FORTUNA, Trude EINES, Ingunn MUNDAL, Marianne STORM
Tags
artificial intelligence
mental health
service delivery
emotional support
stakeholders
sentiment analysis
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