This article conceptualises resilient neighbourhood governance by highlighting the importance of the historical development of collaborative governance in the response mechanism during crises. The social tensions in three typical gated communities in Shanghai before and during the pandemic were empirically investigated through an event system analysis, and the findings suggest that a counterbalance game is co-played by the stakeholders within the triangular state-market-society structure in neighbourhood governance. Civic participation played a substantial role in maintaining basic order and the supply of life necessities during COVID-19. The market functioned by providing professional services and transmitting information. This study helps policymakers understand the resilience of neighbourhood governance.

Jinliao He, Yuan Zhang, Zhenzhen Yi