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The impact of technologies on society through NPO-social enterprise value co-creation

Business

The impact of technologies on society through NPO-social enterprise value co-creation

L. I. Álvarez-gonzález, M. J. Barroso-méndez, et al.

This research explores how technologies enhance societal welfare through collaboration between Non-Profit Organizations and social enterprises. Conducted by Luis Ignacio Álvarez-González, María Jesús Barroso-Méndez, Clementina Galera-Casquet, and Víctor Valero-Amaro, it highlights the significance of an innovative culture and omnichannel ICT strategies in driving positive value co-creation.

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Playback language: English
Abstract
This paper investigates the impact of technologies on societal welfare through value co-creation processes between Non-Profit Organizations (NPOs) and social enterprises. A research model was developed and tested using data from 104 Spanish NPOs collaborating with social enterprises. The study found that a strong innovative culture within NPOs and the use of ICTs, facilitated by an omnichannel strategy, are key drivers of value co-creation processes with a significant positive impact on societal well-being.
Publisher
Humanities & Social Sciences Communications
Published On
Oct 16, 2023
Authors
Luis Ignacio Álvarez-González, María Jesús Barroso-Méndez, Clementina Galera-Casquet, Víctor Valero-Amaro
Tags
technologies
societal welfare
value co-creation
Non-Profit Organizations
social enterprises
innovative culture
ICT

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