Medicine and HealthScientific Reports

Performance of mental health chatbot agents in detecting and managing suicidal ideation

W. Pichowicz, M. Kotas, et al.

AI-powered smartphone chatbots were assessed for safety in simulated suicidal crises using Columbia-Suicide Severity Rating Scale prompts. Of 29 agents tested, none met initial adequacy criteria; 51.72% were marginally adequate and 48.28% inadequate, with failures like missing emergency contacts and poor contextual understanding. Research conducted by W. Pichowicz, M. Kotas, and P. Piotrowski.... show more

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