This study proposes a method for designing in-vehicle human-machine interfaces (HMIs) by quantifying the driver's emotional experience. It combines user experience journey mapping with Kansei engineering to accurately represent and quantify emotional needs. The semantic difference approach is used to link user behavioral touchpoints with Kansei imagery words, creating an emotional quantification curve. Design pain points are identified, and iterative design is implemented, validated through a study demonstrating the method's effectiveness in improving user emotional experience.
Publisher
HUMANITIES AND SOCIAL SCIENCES COMMUNICATIONS
Published On
May 29, 2023
Authors
Faren Huo, Yeying Zhao, Chunlei Chai, Fei Fang
Tags
human-machine interface
emotional experience
user experience
Kansei engineering
design methodology
iterative design
emotional quantification
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