Engineering and Technology

A user experience map design method based on emotional quantification of in-vehicle HMI

F. Huo, Y. Zhao, et al.

Discover a groundbreaking method for enhancing in-vehicle human-machine interfaces by quantifying driver emotions. This research, conducted by Faren Huo, Yeying Zhao, Chunlei Chai, and Fei Fang, combines user experience journey mapping with Kansei engineering, leading to a more emotionally attuned driving experience.

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Index

Abstract

This study proposes a method for designing in-vehicle human-machine interfaces (HMIs) by quantifying the driver's emotional experience. It combines user experience journey mapping with Kansei engineering to accurately represent and quantify emotional needs. The semantic difference approach is used to link user behavioral touchpoints with Kansei imagery words, creating an emotional quantification curve. Design pain points are identified, and iterative design is implemented, validated through a study demonstrating the method's effectiveness in improving user emotional experience.

Publisher

HUMANITIES AND SOCIAL SCIENCES COMMUNICATIONS

Published On

May 29, 2023

Authors

Faren Huo, Yeying Zhao, Chunlei Chai, Fei Fang

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