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The government intervention effects on panic buying behavior based on online comment data mining: a case study of COVID-19 in Hubei Province, China

Business

The government intervention effects on panic buying behavior based on online comment data mining: a case study of COVID-19 in Hubei Province, China

T. Chen, Y. Jin, et al.

This exciting research by Tinggui Chen, Yumei Jin, Bing Wang, and Jianjun Yang explores how various government interventions shaped public sentiment during the panic buying frenzy at the start of the COVID-19 outbreak in Hubei, China. Discover which strategies turned the tide against panic shopping!

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Playback language: English
Abstract
This paper investigates the impact of government interventions on panic buying during the initial stages of the COVID-19 outbreak in Hubei, China. Unlike previous studies using small sample sizes and structured questionnaires, this research leverages tens of thousands of online comments to analyze public sentiment. The findings reveal that news regarding material sufficiency was the most effective intervention, followed by authority effects, market supervision, and then appeals and guidance. The study also highlights a delay in government response and suggests a dual approach combining authority influence and material sufficiency for optimal results. Recommendations for improving future crisis management are provided.
Publisher
Humanities and Social Sciences Communications
Published On
Sep 13, 2024
Authors
Tinggui Chen, Yumei Jin, Bing Wang, Jianjun Yang
Tags
COVID-19
government interventions
panic buying
public sentiment
crisis management
Hubei
material sufficiency
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