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Abstract
This study investigated the impact of generative AI tools on human resource management practices, organizational commitment, employee engagement, and employee performance. It also examined the mediating role of trust in the relationship between user perception and organizational commitment. Data collected from IT industry employees showed positive and statistically significant impacts between the constructs. Trust partially mediated the relationship between user perception and organizational commitment, leading to improved employee engagement and performance.
Publisher
HUMANITIES AND SOCIAL SCIENCES COMMUNICATIONS
Published On
Oct 13, 2024
Authors
K. D. V. Prasad, Tanmoy De
Tags
generative AI
human resource management
organizational commitment
employee engagement
trust
employee performance
IT industry

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