Can robots possess knowledge? Rethinking the DIK(W) pyramid

Index

Abstract

This study investigates employees' perspectives on robots' knowledge capabilities within a highly robotized automotive factory. It challenges the classic DIK(W) pyramid (data, information, knowledge, wisdom) by incorporating human-robot collaboration. A survey of 269 employees revealed that half believe robots can possess knowledge, but only in conjunction with humans. These respondents demonstrated greater trust in robots. The study reconceptualizes the DIK(W) pyramid by acknowledging human and robot roles, inverting the pyramid to reflect bidirectional knowledge transformations, and highlighting knowledge as a divisive concept based on actor independence.

Publisher

Humanities and Social Sciences Communications

Published On

Sep 14, 2021

Authors

Johanna Hautala

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